Need Help?
FREQUENTLY ASKED QUESTIONS
Quick answers to common questions about our products, activation, compatibility, updates and support.
How do I receive my product after purchase?
Digital products are delivered electronically as soon as your payment is confirmed. You'll see your license key on the order page, in your account under Keys & downloads, and by email.
Which payment methods do you accept?
We accept cryptocurrency via Plisio: Bitcoin, Ethereum, USDT, Litecoin and many more. Payments are confirmed automatically, usually within a few minutes.
How do I know if a product is compatible with my system?
Check the “Compatible with” section and the system requirements on the product page before purchasing. Contact support if you're unsure.
Are the products updated?
Yes. Supported products receive updates when games patch or improvements are available.
When does my license time start?
For most products the license period starts on first activation, not when the order is placed. Check the product page for specific rules.
Can I use the same license on multiple computers?
Licenses are generally tied to one device. Contact support if you need to move your license.
What should I do if I need help?
Open a ticket in our Discord or use the contact page. Include your order number and a description of the issue.